The People: experience-Knowledge-Passion
Experience: The Project Management Team at Worldwide has the most hospitality specific experience, period. Each Project Manager has been with the company for over a decade. After tens of thousands of moves, they have seen and met the challenges that only the hospitality industry can create. Knowledge: Our combined years of experience and knowledge in the freight industry is over 100. Dave, Matt, and Casey alone account for over 60 years. Passion: You hear it in their voices every time you call. You see it in the response time to every email. They don’t have to be here, they want to be here.
Freight Management: Understand-manage-control
Understand: Hospitality Logistics is much more then simply moving freight. It is an understanding of how each purchase order fits into the overall project. Manage: Having the right group of carriers established that can fit the requirements for each move, and communicating with all parties involved so everyone knows what to expect. Control: Oversee each move every day. Make sure the vendor, the carrier, and the consignee are all in sync. Be ahead of the issue before it becomes a problem. Always have a solution to the situation at hand.
Warehousing : relationships-communcation
Relationships: Just as our clients put their trust in us, we have to have the trust in our warehouse. We visit with the owners and managers of every warehouse we partner with. We know their abilities and they know our expectations. Communication: Knowing exactly what’s in a warehouse at any given time is a must. Know what’s coming in and what’s going out, before it happens. Being reactive to the installers’ needs, does not mean loss of control. Be proactive so you can be reactive.
installation : Accountability-expertise
Accountability: The hard and proactive work pays off. Allowing Worldwide to manage and control the goods from vendor to room leaves no margin for errors. We are accountable for any and all missing or damaged FF&E. Yes, even concealed damage. Expertise: For all model room, public space, and guestroom installations, a Worldwide project manager is on site. The crews we hire are experienced in hospitality installation. Our carpenters, laborers and artwork installers are all professionals, not off the street or from a labor pool. We are there to make sure the job gets done.
Established February 2nd 2002, Cindy and David Barton's simple goal was to be able to support a small family. How? With an idea that a single source can provide accountability for the logistics responsibilities of hospitality projects. Incorporating a management software that provides continuous communication between procurement, vendors, carriers, warehouse, installer and ownership. Worldwide Freight Management is that direct line of communication and accountability. Dave has been in logistics management for 35 years, and has been developing hospitality logistic software and procedures for over 20 years. The continued evolution of this software provides clients with accurate, detailed, and proactive information about every line item on every FF&E and OS&E PO cut. Now, 15 years later, Worldwide Freight Management supports 20 plus families, has an incredibly loyal client base and is the leader in the Hospitality Logistics Industry. Cindy and Dave's focus has been and always will be, ONE business, ONE industry, ONE goal. Helping the Hospitality Procurement world open hotels and resorts on time and under budget. Faith in Christ. Dedication to family. And unwavering ethical values. That is the Worldwide Story.